Department of Health and Human Services (HHS) Intelligent Automation/Artificial Intelligence (IAAI) Contract


The Department of Health and Human Services (HHS) Program Support Center (PSC) Intelligent Automation/Artificial Intelligence (IAAI) Contract is a multiple award, Indefinite Delivery/Indefinite Quantity (IDIQ) that supports federal agency piloting, testing and implementation of advanced technologies to include, but not limited to, intelligent automation/artificial intelligence (e.g. blockchain/distributive ledger technology (DLT), microservices, machine learning, natural language processing, robotic process automation, etc.) that are able to transform business processes and enhance mission delivery in the Federal Government.

The functional areas of this contract include:

  • IAAI Applied Ideation and Design Support
  • IAAI Engineering and Process Engineering Support
  • IAAI Systems Design Documentation and Technical Data Support
  • IAAI Engineering, Prototyping and Model Making Support
  • IAAI Interoperability, Test and Evaluation Support
  • IAAI Quality Assurance (QA) Support
  • IAAI Technical Training Support
  • IAAI Professional Development and Training Support
  • IAAI Program Support
  • IAAI Logistics, Operations and Maintenance (O&M) Support


IAAI Contract Manager

Cathy Dickens
Senior Vice President, Business Management